Privacy Policy for CSK Electric
Effective Date: July 7, 2025
CSK Electric ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This policy applies to all users of our website, cskelectric.ca, and our services.
1. Information We Collect
We collect the following types of personal information from our consumer customers:
- Contact Information: Name, email address, and mobile phone number provided when you engage with our services, request pricing information, or inquire about our products.
- Service-Related Information: Details related to your inquiries or requests, such as product preferences or project specifications.
- Website Usage Data: Information about your interactions with cskelectric.ca, such as IP address, browser type, and pages visited, collected through cookies and similar technologies (see Section 5 for details).
2. How We Use Your Information
CSK Electric uses your personal information for the following purposes:
- Service Delivery: To provide you with information about our products and services, respond to your inquiries, and fulfill your requests.
- Text Message Updates: To send text message updates and responses regarding pricing, product offerings, and service-related communications. You may opt out of these messages at any time by following the instructions provided in the message or contacting us directly.
- Improving Our Services: To analyze website usage and customer preferences to enhance our offerings and user experience.
- Legal Compliance: To comply with applicable laws, regulations, or legal processes.
3. Text Message Communications
CSK Electric may send text message updates and responses to consumer customers about pricing and products offered through cskelectric.ca. These communications are intended to provide timely and relevant information about our services. By providing your mobile phone number, you consent to receive such text messages. You may opt out of receiving text messages at any time by replying "STOP" to any message or contacting us at the details provided in Section 9.
4. How We Protect Your Information
We are committed to safeguarding your personal information:
- Mobile Phone Information: Your mobile phone number is stored securely and will not be shared with third parties or affiliates for marketing or promotional purposes.
- Security Measures: We implement industry-standard security measures, including encryption, access controls, and secure servers, to protect your personal information from unauthorized access, use, or disclosure.
- Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Cookies and Tracking Technologies
Our website, cskelectric.ca, uses cookies and similar technologies to enhance your browsing experience and collect usage data. Cookies are small data files stored on your device that help us understand how you interact with our site. You can manage cookie preferences through your browser settings. By using our website, you consent to the use of cookies as described in this policy.
6. Sharing Your Information
CSK Electric does not sell, trade, or share your personal information with third parties, except in the following circumstances:
- Service Providers: We may share your information with trusted service providers who assist us in delivering our services (e.g., website hosting or SMS communication platforms). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required by law, such as in response to a court order or to comply with regulatory obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with appropriate safeguards in place.
7. Your Rights and Choices
Under PIPEDA, you have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request corrections to inaccurate or incomplete information.
- Withdrawal of Consent: You may withdraw consent for certain uses of your information, such as text message communications, by contacting us or opting out as described in Section 3.
To exercise these rights, please contact us using the details in Section 9. We will respond to your request within 30 days, as required by law.
8. Third-Party Links
Our website may contain links to third-party websites. CSK Electric is not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:
CSK Electric
Email: privacy@cskelectric.ca
Phone: 604-416-2617
Address: Mount Lehman Rd, Abbotsford, BC V2T 0A8, Canada
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on cskelectric.ca with the revised effective date. We encourage you to review this policy periodically.
By engaging with CSK Electric’s services or website, you acknowledge that you have read and understood this Privacy Policy.
